Frequently Asked Questions
You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
We have over 25 doctors located in four clinics across the island.
Our doctors speak 13 languages including French, German, Dutch, Swedish, Cantonese, Mandarin, Malay, Vietnamese, Bahasa Indonesia, Punjabi, Tamil, Hindi and Arabic.
Check our Doctors page to find a doctor who speaks your chosen language.
We recommend all members of the international community of Singapore have medical insurance. We have a Direct Billing department that has direct billing arrangements with over 50 different medical insurers. If you would like advice on which medical insurers have seamless direct billing, contact our Direct Billing team and or contact an insurance broker.
This is a personal choice. You can choose whether you wish to see a doctor from the Children’s Clinic or one of the General Practice Doctors.
We have a strong culture of patient choice. You may prefer seeing a male or female doctor who speaks your home language or someone you feel more comfortable with. When you make your next booking ask the Receptionist to book you your preferred Doctor.
Yes. We have your records centrally filed. Therefore, you can visit any of our clinics. For example, if Camden is closer to work and Katong is closer to home, you can visit both seamlessly.
Yes. We can follow the vaccination protocol from any country in the world and can recommend if there are any gaps (especially now that you are living in Asia). Please make a booking and remember to bring in your vaccination booklet (if available).
We highly recommend the following:
- Diptheria/ Tetanus/Pertussis (whooping cough)
- Haemophilus Influenza Type B (Hib)
- Hepatitis B
- Seasonal flu
- Varicella (Chickenpox)
- Human Papilloma Virus (HPV)
- Meningococcal B / C / 23
Yes. Each of our clinics has an on-site pharmacy for your convenience.
Yes. We offer a variety of Health Screenings to suit your needs. The IMC methodology only provides tests and advice suitable to your personal needs (based on age, gender and health history). Click here to see our Health Screenings.
Yes. We keep appointments open each day for same-day emergency appointments; however, these can get filled. Therefore, we recommend booking online appointments in advance.
We stock three types of insect repellents:
- Contack-II (an odourless insect killer and repellent for soaking uniforms and clothes)
- DEET (our range is Australian-made and range from 10%-80% DEET)
- Picaridin (an excellent alternative to DEEP-sensitive individuals)
If you have any questions, queries or suggestions please do not hesitate to contact us through the form below.